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OVERVIEW
This website is operated by Avenant Luxury Linens LTD.
Throughout the site, the terms “we”, “us” and “our” refer to Avenant Luxury Linens LTD.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”).
ONLINE STORE TERMS
You must be at least the age of majority in your country to use this site.
You may not use our products for any illegal or unauthorized purpose.
PRODUCTS & SERVICES
All products are:
●Handcrafted with meticulous attention to detail
●Produced in limited quantities
●May slightly vary due to artisanal processes
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
ACCURACY OF INFORMATION
We strive to display product images and colors as accurately as possible.
However:
➡️ Colors may vary depending on screen settings and lighting conditions.
ORDERS & MEASUREMENTS
Customers are responsible for:
●Providing accurate personal and measurement details
●Reviewing all order information before purchase
❗ We are not responsible for incorrect measurements provided by the customer
CUSTOM & ALTERED PRODUCTS
●Products made to custom measurements are non-refundable and non-exchangeable
●Products altered upon customer request (shortening, resizing, tailoring) are final sale
PRICING & PAYMENTS
All prices are subject to change without notice.
We reserve the right to:
●Modify or discontinue products without notice
●Refuse any order at our sole discretion
SHIPPING & DELIVERY
●We offer worldwide shipping via DHL, ARAMEX
●Estimated delivery times are provided for guidance only
We are not responsible for delays caused by:
●Customs clearance
●Courier services
●External factors beyond our control
CUSTOMS & DUTIES
●Customers are responsible for all customs duties, taxes, and import fees
●These charges are not included in the product price
RETURNS & REFUNDS
Please refer to our Refund Policy.
Key points:
●No returns for custom or altered products
●Claims must be made within 48 hours via WhatsApp
●Refunds are processed only after product inspection
INTELLECTUAL PROPERTY
All content on this website (images, text, designs, logo) is the property of Avenant Luxury Linens LTD.
Unauthorized use is strictly prohibited.
LIMITATION OF LIABILITY
We are not liable for:
●Indirect or consequential damages
●Delays caused by third parties
●Issues arising from incorrect customer information
CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
CONTACT INFORMATION
📩 Email: Info@avenantluxurylinens.com
📲 WhatsApp: +90 505 743 60 36
Atelier: Cevat Pasa Mh. Eczaci Rifat Gunvar Sk. No:1/1 D:5 Canakkale/Turkey
Registered Office: 71-75 Shelton Street, Covent Garden, London, UK, WC2H 9JQ